Genba - A Productivity Mobile App
Redesigned (UX & UI) and iterated several work flows to change the current experience for the frontline worker. Previously they had to take a tutorial to understand how the app worked. The goal was to make the app more intuitive and easier to navigate using voice activation. See the user flows in Figma.
Genba, acquired by RealWear®, is the world’s leading provider of assisted reality wearable solutions that engage, empower, and elevate the modern frontline industrial worker to perform work tasks more safely, and with increased efficiency and precision.
I took a thorough approach to auditing and redesigning the Speech to Text Productivity app. I started by creating a sitemap, capturing screenshots of each stage in the user flow. This helped me visualize the entire app structure.
Next, I conducted a detailed audit, breaking down the user flow into three main silos: UX, UI, and visual design/content. By comparing each element against the Product Requirements Document (PRD) provided by the PM, I could identify what was working well and what needed improvement. This allowed me to make specific recommendations on leveraging the strengths of the existing app.
To gain further insights, I collaborated with the PM/Founder. I asked for their top use cases, focusing on improving comprehension and encouraging engagement with the app. Their input was valuable in aligning the redesign with the app's purpose and users' needs.
When it came to the Speech to Text functionality, I prioritized design considerations. I ensured that the microphone button had enough space around it, preventing unintended commands when pressed. Additionally, I emphasized the importance of incorporating robust Natural Language Processing (NLP) capabilities to understand different dialects in loud environments.
Recognizing the diverse user base, I provided options for users to choose their native language and facilitated translation if necessary. This approach aimed to enhance accessibility and inclusivity for all users.
Overall, my redesigned app reflects a comprehensive understanding of the original requirements, user needs, and the significance of thoughtful design choices. By combining these elements, I aimed to create a more efficient and user-friendly, instinctual native app.
USE CASE & FLOW: Technician who is wants to close out a Work Order (WO). To do this, they need to change the status. If they tap on “Open”, which is the current status, a screen pops up from the bottom, they click “Close out” and then complete a series of questions that their supervisor will want to know before they can close out the WO.
